FAQs

What is Designpedia?

Designpedia is a Hong Kong interior design and renovation matching platform that helps homeowners find suitable interior design firms. We provide free recommendations, real project inspiration, homeowner reviews and additional protection benefits to make your renovation journey easier and more transparent.

Is Designpedia an interior design firm?

No. Designpedia is not an interior design or renovation company. We are an independent platform that connects homeowners with suitable interior design firms and provides information, recommendations and additional homeowner protection benefits.

If you’d like us to recommend some qualified interior designers for your renovation, submit a simple form here:https://www.designpedia.com.hk/get-free-quotation/

Is Designpedia's service free?

Yes. Our matching and recommendation service is completely free for homeowners. We only charge a marketing service fee to our partnered interior design firms, so homeowners do not incur any additional charges by using our platform.

How can Designpedia help with my renovation?

Simply submit your requirements and our team will recommend suitable interior design firms based on your budget, preferred style and renovation needs. You can compare quotations, portfolios and design concepts to make a more informed decision.

Is Designpedia reliable?

Since our establishment, Designpedia has helped thousands of Hong Kong homeowners find suitable interior design firms. We provide real homeowner reviews, project inspiration and the Designpedia Guarantee to help homeowners renovate with greater peace of mind.

Are the interior design firms on Designpedia reliable?

All partner firms undergo background screening and are continually assessed based on project quality, homeowner feedback and service standards. To maintain recommendation quality, Designpedia only recommends firms with ratings of 3.5 stars or above.

How many interior design firms will I be matched with?

Depending on your project requirements, we typically recommend up to three suitable interior design firms so you can compare different design concepts, service offerings and quotations.

What if I don't like the recommended firms?

You are under no obligation to engage any of the recommended firms. If required, we can adjust our recommendations and suggest alternative firms based on your feedback and preferences.

Can I request furniture-only or partial renovation projects?

Yes. Our partner firms provide a wide range of services, including full-home renovations, partial renovations, kitchen and bathroom upgrades, and custom-made furniture projects.

What is the Designpedia Guarantee?

The Designpedia Guarantee is an additional homeowner protection programme available to eligible projects matched through Designpedia. Qualified projects may enjoy up to HK$300,000 in project completion protection and additional warranty benefits for greater peace of mind.

How soon will I hear from the interior design firms after submitting an enquiry?

Most homeowners are contacted by recommended interior design firms within 24 to 48 hours after submitting an enquiry. Response times may vary depending on project requirements and availability.

Does every interior design firm participate in the Designpedia Guarantee?

No. The Designpedia Guarantee only applies to participating and eligible interior design firms. Please refer to the individual firm’s profile or contact our team for more information.

Can I contact my preferred interior design firm directly?

Yes. You may contact your preferred interior design firm directly through Designpedia. However, certain homeowner benefits and guarantees may only apply if the enquiry is submitted through our platform.

Are appliances and furniture included in renovation costs?

This depends on the individual quotation and scope of works. Some quotations may include appliances and furniture, while others only cover renovation works. We recommend confirming the inclusions with your chosen interior design firm before signing any agreement.

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