Designpedia 家庫 is a Hong Kong interior design and renovation matching platform that helps homeowners find and compare suitable interior design firms. Our service goes beyond matching and includes quotation comparison, dedicated consultant support, periodic site visits and the Designpedia Guarantee, supporting homeowners from finding a design firm through renovation and after-sales. You can also explore real renovation projects, homeowner reviews and renovation guides on Designpedia, or simply submit your requirements and we will recommend suitable interior design firms based on your budget, design needs and project requirements — free of charge.
No. Designpedia 家庫 does not directly provide interior design or renovation works. We act as an independent third-party platform that helps homeowners screen and connect with suitable interior design firms. After a successful match, we may also provide dedicated consultant support, periodic site visits and additional protection for eligible projects, giving homeowners an extra layer of support throughout the renovation process.
Yes. Designpedia 家庫 provides homeowners with free interior design firm matching and related consultant support. Homeowners do not pay Designpedia a separate fee for using our matching service. Designpedia has commercial and service arrangements with participating interior design firms that support the operation of our platform and related services.
Designpedia 家庫 first considers your property details, renovation budget, preferred design style and project requirements before matching you with suitable interior design firms, allowing you to compare design proposals, scope of works and quotations. After a successful match, your dedicated consultant can continue to support you with quotation and renovation-related questions, project follow-up and periodic site visits at appropriate stages where applicable. Eligible projects may also receive the Designpedia Guarantee and additional after-sales support.
Designpedia 家庫 helps homeowners make more informed choices by reviewing factors such as a firm’s background, previous projects, homeowner reviews, service quality and our experience working with the firm. Our involvement does not simply end after matching. Renovation projects successfully matched through Designpedia can receive ongoing consultant support and periodic site visits depending on the project and its progress. Eligible projects may also receive the Designpedia Guarantee, including completion protection of up to HK$300,000 and additional warranty arrangements*, providing homeowners with an extra layer of support throughout their renovation.
Interior design firms working with Designpedia 家庫 undergo basic background screening, and our team considers factors including previous projects, customer feedback, service quality and our experience working with each firm. Feedback received during projects, project follow-up and actual performance may also be considered when evaluating firms for future recommendations. Actual design and workmanship can vary between firms, teams and individual projects, so we also encourage homeowners to compare design proposals, quotations and service details before making a final decision.
Yes. Designpedia 家庫’s service does not end once an interior design firm has been matched. After the project begins, your dedicated consultant can continue to assist with quotation and renovation-related queries, communication with the design firm and general project follow-up throughout the renovation. If you have questions or need assistance during the process, you can also contact the Designpedia team directly.
Yes. For renovation projects successfully matched through Designpedia 家庫, we may arrange periodic site visits at appropriate stages depending on the project and construction progress. These visits help us understand the project’s progress and general site conditions, with project records kept where appropriate. If we notice an issue that may require attention, we can raise it with the homeowner and, where appropriate, assist with follow-up with the relevant interior design firm. Designpedia’s site visits are an additional project support service and do not constitute statutory site supervision, professional inspection or replace the contractor’s responsibilities.
If you have concerns about quotations, project progress, communication or renovation works, you can contact your Designpedia 家庫 consultant. We will first seek to understand the situation and, where appropriate, assist with communication and follow-up with the relevant interior design firm. Designpedia is not the renovation contractor or statutory site supervisor, so contractual and construction responsibilities remain with the relevant contracting parties. However, as an independent third-party platform, we will assist in clarifying and following up on issues within the scope of our service.
Designpedia 家庫 considers factors such as your renovation budget, property size and type, preferred design style, scope of works, project timeline and other requirements when selecting suitable firms from our network. Rather than simply distributing enquiries at random, our aim is to connect homeowners with firms that are better suited to their project requirements, reducing the time needed to search and compare firms individually.
Depending on your project requirements and the availability of suitable firms, Designpedia 家庫 will generally match you with several suitable interior design firms so you can compare design approaches, scope of works, services and quotations. We believe the suitability of each firm is more important than simply providing the largest possible number of quotations.
You are under no obligation to choose an interior design firm recommended by Designpedia 家庫. If you feel that a firm’s design style, budget, communication approach or other aspects are not suitable, let us know why. Where suitable alternatives are available, we can use your feedback and requirements to make another match.
Yes. Firms working with Designpedia 家庫 cover different types of projects, including full-home renovation, partial renovation, kitchen and bathroom renovation, and custom carpentry. Different firms may have their own minimum project size or budget requirements, so we will try to match you with firms that are more suitable for your specific needs.
The Designpedia Guarantee provides additional protection and support for eligible renovation projects. Projects successfully matched through Designpedia 家庫, undertaken by participating interior design firms and meeting the relevant eligibility requirements, may receive completion protection of up to HK$300,000 and additional renovation warranty arrangements*. Together with dedicated consultant support and periodic site visits, these services are designed to provide homeowners with additional support from matching through renovation and after-sales. Actual coverage, eligibility, protection amount and terms are subject to Designpedia’s latest applicable terms and conditions.
* Eligibility, protection amounts, coverage and terms of the Designpedia Guarantee are subject to the latest applicable Designpedia 家庫 terms and conditions and confirmation for each individual project.
No. The Designpedia Guarantee applies only to participating interior design firms and eligible projects submitted and successfully matched through Designpedia 家庫 that meet the relevant requirements and terms. Coverage may vary between projects, so homeowners should confirm eligibility and the applicable protection with the Designpedia team before signing a renovation contract.
In most cases, once the initial matching has been completed, the relevant interior design firms will contact you within approximately 24–48 hours. Actual response times may vary depending on project requirements, public holidays and the firms’ schedules. If you have any questions after submitting an enquiry, you can also contact the Designpedia 家庫 team for follow-up.
Yes. You can browse interior design firms and renovation projects through Designpedia 家庫 and contact firms that interest you. However, the Designpedia Guarantee, dedicated consultant support and certain additional services are only available for eligible projects formally submitted through the Designpedia platform. If you would like access to these services, we recommend submitting a free matching request through Designpedia first.
It depends on the individual quotation and scope of works. Some quotations may include custom carpentry, while appliances, loose furniture, lighting, sanitary ware, air conditioning and other materials may be charged separately. Before signing a contract, we recommend carefully checking what is included and excluded from the quotation, material specifications, quantities and how additional works will be charged.